Welcome to RawLandHub (“we,” “us,” or “our”), an online marketplace for buying and selling raw land. By using our website or app (the “Service”), you agree to this Privacy Policy. If you don’t agree, please don’t use the Service.
This policy explains how we collect, use, and protect your personal information. We’re committed to protecting your privacy and providing a safe, transparent platform for land owners and buyers across the United States.
1. Information We Collect
Account Info
- Name, email address, and account credentials
- Payment details processed via Stripe — we never store your card numbers
- Profile information you choose to provide
Listing Data
- Land details, parcel information, photos, and descriptions you upload
- AI-generated content created using our tools (powered by OpenAI)
- Pricing, acreage, location, and land type data
Usage Data
- IP address and device information
- Browsing history and interactions within the Service
- Analytics data via cookies and tools like Google Analytics
From Third Parties
- Parcel and land data from APIs such as Regrid
- AI-generated outputs via OpenAI APIs
2. How We Use Your Information
- To provide the Service — generate AI listing descriptions, process subscription payments, deliver buyer-seller matching alerts
- To improve features — analyze usage patterns to make our AI tools smarter and more accurate
- For marketing — send email updates about new features and offers. You can opt out anytime
- For legal reasons — comply with applicable laws, regulations, and court orders
- For security — detect fraud, spam, and abuse across the platform
3. Sharing Your Information
- Service providers — Stripe for payment processing, OpenAI for AI features, Regrid for land data. Each governs their own privacy policies.
- Business transfers — if RawLandHub is acquired or merges, your data may transfer as part of that transaction
- Legal requirements — when required by law or to protect the rights and safety of users
We do not sell your personal data. Your information is never sold to third-party marketers or advertisers.
4. Cookies & Tracking
- Essential cookies — required for the platform to function (login sessions, preferences)
- Analytics cookies — help us understand how users navigate the site (Google Analytics)
- Marketing cookies — used for relevant advertising (you can opt out in browser settings)
You can disable cookies in your browser settings, though some features may not function correctly without them.
5. Data Security
- We use industry-standard encryption (HTTPS/TLS) to protect data in transit
- Payment data is handled exclusively by Stripe — PCI DSS compliant
- We maintain secure servers and regularly review our security practices
No system is 100% secure. If you discover a security issue, please report it immediately to support@rawlandhub.com.
6. Your Rights
- Access — request a copy of the data we hold about you
- Update — correct inaccurate or incomplete information
- Delete — request deletion of your account and associated data
- Opt out — unsubscribe from marketing emails or disable analytics cookies
- Data portability — receive your data in a portable format (EU/GDPR users)
- GDPR rights — EU users have additional rights under the General Data Protection Regulation
To exercise any of these rights, email us at support@rawlandhub.com.
7. Children’s Privacy
- RawLandHub is not intended for users under 13 years of age. We are COPPA compliant and do not knowingly collect data from children under 13.
- Users between 13–17 must have parent or guardian consent before creating an account or using the Service.
- If you believe a minor has provided us with personal data without consent, contact us immediately.
8. Changes to This Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
- We will notify you via email and/or a notice on the Service before changes take effect.
- Continued use of RawLandHub after changes are posted constitutes your acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy, contact us at:
Email: support@rawlandhub.com
Company: RawLandHub
Location: Mountain Home, Arkansas